If you have old signatures in your app: 

  • 1: update your app 


2: close and reopen outlook

If the issue persists you can follow these steps to try to fix the problem: 

First step :

  • Quit the Letsignit app by right clicking on the app icon
  • Close Outlook, too

Then :

  • Go to "Files Explorer" and type: %appdata% in the top search bar
  • Rename the "LetsignitApp" folder to "LetsignitApp.old"
  • Return to %appdata%, Microsoft and rename the "Signatures" folder to "Signatures.old"

Relaunch the Letsignit application and choose "start Outlook" in the app.

f the problem persists, do not hesitate to contact our support team via the online chat.


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