Help in English

Start with Letsignit

The first steps to taking charge of the solution

Written by Morgane Drai
Updated over a week ago

Signatures : How to deploy my signature on all my emails

Discover the 3 methods to diffuse your signatures.

Written by Emilie
Updated over a week ago

Letsignit: Which email client is the solution compatible with?

Discover if Letsignit can be deployed to your mailbox

Written by Justine
Updated over a week ago

Update my profile information

Discover Letsignit's tips to boost your usage

Written by Morgane Drai
Updated over a week ago

Change language

Discover Letsignit's tips to boost your usage

Written by Morgane Drai
Updated over a week ago

How to change my company's logo?

Discover our advice to boost your use !

Written by Morgane Drai
Updated over a week ago

How can I change the logo's color of my company ?

Discover Letsignit advice to personnalize your signatures

Written by Morgane Drai
Updated over a week ago

Multi-logo: How to benefit from different logos?

Find out how to use different logos in your signatures!

Written by Mario Zamudio
Updated over a week ago

How can I change my profile picture?

Discover our advices to boost your use !

Written by Morgane Drai
Updated over a week ago

How can I change my password ?

Discover where you can change your password

Written by Morgane Drai
Updated over a week ago

Email Address : How to modify

Discover how to modify an email address in the Letsignit platform

Written by Paige Jenkins
Updated over a week ago

How to access the Help Center and check our FAQs ?

You need some help for any step of the process? Discover how to access the Help center

Written by Stephanie Le Nevé
Updated over a week ago

What are the features available on the application ?

Discover every advice from Letsignit to boost your use.

Written by Stephanie Le Nevé
Updated over a week ago

Attributes: How to manage user attributes?

Learn how to manage attributes created in your Directory and in Letsignit.

Written by Mario Zamudio
Updated over a week ago

Synchronization: How to synchronize additional attributes from your directory?

Learn how to retrieve other standard attributes and integrate them into Letsignit.

Written by Mario Zamudio
Updated over a week ago

Attributes : How to prevent my users from editing their personal information?

Discover how to block the default attributes for the app

Written by Justine
Updated over a week ago

Variables: How to create new attributes ?

Discover how to create new fields in users' profile information

Written by Justine
Updated over a week ago

Platform: How to invite a support member to connect to my account?

Give temporary access to a support member as guest admin

Written by Mario Zamudio
Updated over a week ago

How to add another tenant (Office 365 or G Suite) to the same Letsignit account?

How to add a secondary tenant to my subscription and manage different directories?

Written by Mario Zamudio
Updated over a week ago

Multi tenant: What is a delegated admin?

Learn what is the role and capabilities of a tenant's delegated administrator.

Written by Mario Zamudio
Updated over a week ago

How to add new users

Discover our advice to boost your use

Written by Stephanie Le Nevé
Updated over a week ago

Invitations: How to invite users to download or connect to the Desktop app?

Learn how to notify your users about the Letsignit app.

Written by Mario Zamudio
Updated over a week ago

How to import users using a csv file?

Discover how to import your collaborators on the platform with a csv file !

Written by Stephanie Le Nevé
Updated over a week ago

Groups: How to create and manage groups in Letsignit

Learn how to create user groups directly in Letsignit

Written by Mario Zamudio
Updated over a week ago

Groups: How to add/exclude an user to a group?

Learn how to add or exclude an user to a group created on the Letsignit platform.

Written by Sandra Souames
Updated over a week ago

How to tell if a user is connected Letsignit

Discover Letsignit's tips to boost your usage

Written by Morgane Drai
Updated over a week ago

How to change your collaborator's role ?

Discover how to change a user's role !

Written by Morgane Drai
Updated over a week ago

How do I know the usage of a Letsignit user ?

Discover Letsignit's tips to boost your usage

Written by Morgane Drai
Updated over a week ago

First connection : how will my users access the app?

Find out how one user can connect to the app.

Written by Justine
Updated over a week ago

I cannot sign in with my Google / Microsoft account

Discover our Letsignit tips to boost your experience

Written by Morgane Drai
Updated over a week ago

How to export my users list?

Written by Morgane Drai
Updated over a week ago

How to filter domain names when synchronizing my directory?

Choosing specific domain name to synchronize is now possible after a first synchronization of AzureAD and Gsuite directories has taken place

Written by Morgane Drai
Updated over a week ago

How to identify users assigned to a signature/campaign

Discover where to find the number of users as well as user information for a specific signature.

Written by Paige Jenkins
Updated over a week ago

How to edit my Directory group synchronization?

Learn to synchronize select groups and different types of groups.

Written by Mario Zamudio
Updated over a week ago

Synchronization: How to connect your local directory?

Learn how to synchronize your local directory and your Exchange to Letsignit.

Written by Mario Zamudio
Updated over a week ago

Synchronization : How to filter the groups and domain names imported into your platform?

Discover how to filter the groups and the domain names of your Active Directory

Written by Justine
Updated over a week ago

Team : How to remove massively some users ?

Discover how to delete several users from your platform

Written by Justine
Updated over a week ago

Team: How to create and manage subsidiaries?

Written by Mario Zamudio
Updated over a week ago

Team: How to edit subsidiaries and manage user exclusion?

Written by Mario Zamudio
Updated over a week ago

Team: The different levels of administration within the subsidiaries.

Written by Mario Zamudio
Updated over a week ago

What if my synchronization brings in more users than the number of licenses I bought?

Understanding your offers

Written by Morgane Drai
Updated over a week ago

Office 365 Synchronization: Check the technical prerequisites

Written by Jean-Christophe David
Updated over a week ago

Office 365 API Connector: Technical Requirements

How to check the prerequisites in Office 365?

Written by Morgane Drai
Updated over a week ago

Webmail Office 365: Assign an administrative role to push the signature through the API

Discover Letsignit's tips to boost your use

Written by Morgane Drai
Updated over a week ago

SMTP Office 365: How to manually set up your connector.

Written by Morgane Drai
Updated over a week ago

SMTP Office 365 : How to benefit from my signature on mobiles/tablets?

Learn about the overall process of the SMTP connector.

Written by Mario Zamudio
Updated over a week ago

SMTP Office 365: How to add a rule for automatic replies?

Discover how to create a rule in your Smtp configuration

Written by Justine
Updated over a week ago

SMTP: What are the SPF records to authorize?

Written by Morgane Drai
Updated over a week ago

Gsuite directory: How to synchronize it with Letsignit?

Discover how to massively import users from your Gsuite directory into the platform

Written by Justine
Updated over a week ago

Gmail webmail: Configure Google admin rights to deploy Letsignit via the Gsuite API

Written by Justine
Updated over a week ago

API Connector: how the updates of your signatures and campaigns work

Find out here how the API connector works

Written by Morgane Drai
Updated over a week ago

SMTP G Suite: How to benefit from my signature on mobiles/tablets?

Learn about the overall process of the SMTP connector.

Written by Mario Zamudio
Updated over a week ago

Client On Premise: how to configure my platform?

You are Exchange OnPrem customers discover here the different connectors to put in place:

Written by Morgane Drai
Updated over a week ago

SMTP: How to configure it for on premise mail servers?

Discover how to benefit from your signatures on mobiles and tablets

Written by Mario Zamudio
Updated over a week ago

Directory's synchronization: field incompleted

A field completed in your directory is not visible in your signature, discover how to fix this behavior.

Written by Morgane Drai
Updated over a week ago

SMTP: My signature does not appear when I send emails from my mobile phone

How to fix this behaviour

Written by Morgane Drai
Updated over a week ago

SMTP: my emails are rejected or not sent

Find out how to quickly fix this behaviour

Written by Morgane Drai
Updated over a week ago

Lock a signature and prevent it from being modified

Written by Mario Zamudio
Updated over a week ago

How to configure a default main signature for my users.

Written by Mario Zamudio
Updated over a week ago

How to duplicate a signature?

Discover Letsignit advice to boost your use.

Written by Morgane Drai
Updated over a week ago

Signature : How to assign it to an user?

Discover how to assign a signature to the colleagues of your choice

Written by Justine
Updated over a week ago

Signature: Image insertion methods

Written by Mario Zamudio
Updated over a week ago

How to create a new signature ?

Discover how to edit your first signature !

Written by Stephanie Le Nevé
Updated over a week ago

How to create a reply/forward signature?

Discover Letsignit advices to boost your use !

Written by Amandine Fernandez
Updated over a week ago

Signature : How to assign it to all users?

Discover how to assign a signature to all your colleagues in one click

Written by Stephanie Le Nevé
Updated over a week ago

How to modify the size and the style of my social networks ?

More tips to design your signature !

Written by Morgane Drai
Updated over a week ago

Signatures: How to personalize social network links for each collaborator?

Learn how to customize your collaborators' sigantures with their individual social networks.

Written by Mario Zamudio
Updated over a week ago

I would like to resize my signature

Discover Letsignit's tips to boost your usage

Written by Morgane Drai
Updated over a week ago

Advice and tips to improve your signature model in the Expert mode

Discover Letsignit’s advice to optimize the results of your HTML code

Written by Paige Jenkins
Updated over a week ago

How to integrate a text block above my signature?

Discover Letsignit advice to boost your signatures !

Written by Morgane Drai
Updated over a week ago

What is an active user?

Discover Letsignit advice to boost your use !

Written by Morgane Drai
Updated over a week ago

I want to make my image / logo clickable

Discover Letsignit's tips to boost your usage

Written by Morgane Drai
Updated over a week ago

Signature: How to enable email delegation in Office 365 with mailbox permissions.

Learn how to enable your colleagues to send and sign emails as another user.

Written by Mario Zamudio
Updated over a week ago

How to assign a different signature to a specific group?

Discover how to assign a signature to a specific group.

Written by Sandra Souames
Updated over a week ago

I would like to change the alignment of my block

Discover Letsignit's tips to boost your usage

Written by Morgane Drai
Updated over a week ago

I would like to see the list of variables to add in my signature

Written by Morgane Drai
Updated over a week ago

In which format do I have to download my logos, pictures or banners?

Choose the right format to download your picture !

Written by Morgane Drai
Updated over a week ago

How can I change my signature/banner dimensions?

Discover how to adapt your logos/pictures/banners according to your needs.

Written by Morgane Drai
Updated over a week ago

How to insert social networks to my signature?

Discover Letsignit advices to personalize your signature

Written by Morgane Drai
Updated over a week ago

How to post a website link in your signature?

How to make my website clickable?

Written by Morgane Drai
Updated over a week ago

How to add a picture to my signature?

Discover Letsignit advice to boost your signature !

Written by Morgane Drai
Updated over a week ago

I would like to add spaces between my blocks

Written by Morgane Drai
Updated over a week ago

I cannot sign in with my Google / Microsoft account

Discover Letsignit's tips to boost your usage

Written by Morgane Drai
Updated over a week ago

Define a signature as default in Outlook for Mac

Written by Corredera Romain
Updated over a week ago

What is the Drag & Drop designer ?

Discover all the advices from Letsignit to boost your signature

Written by Stephanie Le Nevé
Updated over a week ago

Signature: My new signature does not appear in my app

Written by Emilie
Updated over a week ago

How to add an underlined color's link ?

Discover how to boost your personnalisation's signature.

Written by Morgane Drai
Updated over a week ago

I need to have several signature for one account

Written by Emilie
Updated over a week ago

How to find my signature in Outlook?

Written by Morgane Drai
Updated over a week ago

How to see my signature on Outlook’s Webmail?

Discover Letsignit's tips to boost your usage experience

Written by Morgane Drai
Updated over a week ago

My images do not display in Outlook

How to always display images on Outlook?

Written by Morgane Drai
Updated over a week ago

How to add your company’s last tweet to your signatures or campaigns?

Add the latest news from your company's Twitter account.

Written by Mario Zamudio
Updated over a week ago

Signature : How to delete a reply/forward signature

Discover our advice to boost your use!

Written by Paige Jenkins
Updated over a week ago

Signature : How to delete it?

Discover how to delete a signature from your Letsignit platform

Written by Justine
Updated over a week ago

Signature: How to import your HTML code?

Discover how to activate the Letsgnit Expert mode

Written by Justine
Updated over a week ago

Expert Mode: How to format the attributes in your signatures?

Learn how to add style to your attributes

Written by Paige Jenkins
Updated over a week ago

Signature: How to make one of the fields clickable?

Find out how to add an URL link to a variable to make information clickable in your signature

Written by Justine
Updated over a week ago

How to create a signature without a campaign?

Learn how to disassociate a signature from all your campaigns.

Written by Mario Zamudio
Updated over a week ago

How to format text-based attributes?

A quick guide on how to force a text style on your signatures' displayed information.

Written by Mario Zamudio
Updated over a week ago

Signature: How to preview it for a certain user?

Find out how to view a user's signature before assigning it

Written by Justine
Updated over a week ago

Editor: How to make your phone number clickable?

Learn how to add a link to the phone numbers of your signatures

Written by Jean-Christophe David
Updated over a week ago

Subsidiaries: How to share a signature or campaign with subsidiaries?

Sharing your signatures or campaigns with your subsidiaries is now easier than ever.

Written by Mario Zamudio
Updated over a week ago

Office 365: Multi-device email signature synchronization.

Microsoft is rolling out this new feature, find here the explanation.

Written by Mario Zamudio
Updated over a week ago

Campaign : How to plan a start and end date ?

Discover how to schedule an display period for your campaigns

Written by Justine
Updated over a week ago

How can I activate my campaign?

Discover Letsignit advices to boost your signature

Written by Morgane Drai
Updated over a week ago

How to create a campaign?

Discover how to edit a campaign with a communication banner

Written by Stephanie Le Nevé
Updated over a week ago

How can I assign a campaign to my collaborators?

Discover Letsignit advices to boost your signature

Written by Morgane Drai
Updated over a week ago

How to test your campaign ?

Once your campaign created, discover how to test it by sending you an email.

Written by Stephanie Le Nevé
Updated over a week ago

What is the most relevant size for a banner?

Discover our advices to boost your use!

Written by Stephanie Le Nevé
Updated over a week ago

How to add a URL link in your banner

Find out how to make your banner clickable by adding a URL link

Written by Morgane Drai
Updated over a week ago

How can I see the number of clicks on my campaign?

Discover where to find the information on how many clicks each of your campaigns have received.

Written by Paige Jenkins
Updated over a week ago

How to manage my campaigns priority ?

You are able to assign a priority to your campaign. The one with the higher priority will prevail on the other.

Written by Stephanie Le Nevé
Updated over a week ago

Statistics: Tracking performances with Google Analytics

Discover our advice for adding UTM links and tagging the signatures/campaigns with Google Analytics

Written by Paige Jenkins
Updated over a week ago

Statistics: How to access the data collected in Letsignit?

A quick guide to understanding the statistics tab

Written by Mario Zamudio
Updated over a week ago

Stats: How to disable the tracking feature?

Learn how to disable or enable the Letsignit click tracking system.

Written by Mario Zamudio
Updated over a week ago

What is the app?

Discover Letsignit's tips to boost your usage

Written by Corredera Romain
Updated over a week ago

App: How to know my version?

Discover how to know your app's version !

Written by Morgane Drai
Updated over a week ago

App: How to preset and lock the app settings.

Learn how to manage the app settings from the management platform.

Written by Mario Zamudio
Updated over a week ago

How to update my App's version

Discover how to update your App to the latest version.

Written by Paige Jenkins
Updated over a week ago

App: How to connect multiple accounts to the Letsignit App?

Learn how to manage multiple user accounts in your App.

Written by Mario Zamudio
Updated over a week ago

How to execute Letsignit App in background?

Written by Corredera Romain
Updated over a week ago

App: Azure Active Directory seamless authentication.

Learn how to automatically log in to your account when launching the Letsignit app.

Written by Mario Zamudio
Updated over a week ago

Procedure : How to retrieve the app logs ?

Discover how to access to the logs of you app and send us this information.

Written by Justine
Updated over a week ago

App: installation for remote desktop servers

Find out how to install the app on the users' computers if you work in a TSE / RDS environment

Written by Justine
Updated over a week ago

App : installation for Mac OS 10.14

How to download Letsignit Cloud App on Mac OS Mojave

Written by Justine
Updated over a week ago

App: no signature is displayed in Outlook

How to fix this behaviour

Written by Morgane Drai
Updated over a week ago

CRM: How to sign emails sent from Salesforce Lightning with Office 365?

Discover how to sign your Salesforce email using Office 365.

Written by Mario Zamudio
Updated over a week ago

What is the difference between the Starter offer and the Business one?

Go further in the offers understanding

Written by Morgane Drai
Updated over a week ago

What is the advantage of subscribing the Business offer?

Learn more about the marketing advantages of the Business offer

Written by Morgane Drai
Updated over a week ago

How can I subscribe to the Business offer?

Go further in the offers understanding

Written by Morgane Drai
Updated over a week ago

How to find information about my subscription?

Get to all your data related to the subscription you purchase.

Written by Stephanie Le Nevé
Updated over a week ago

How can I increase or reduce my number of licences?

Go further in the offer understanding

Written by Morgane Drai
Updated over a week ago

What if you have a business account and you wish to go back to Letsignit Starter

Understanding your offers

Written by Morgane Drai
Updated over a week ago

What if I cancel my subscription before the end of my engagement period?

Understanding your offers

Written by Morgane Drai
Updated over a week ago

What happens if you reach your maximum user limit?

Understanding your offers

Written by Morgane Drai
Updated over a week ago

What are the payment methods?

Understanding your offers

Written by Morgane Drai
Updated over a week ago

Can I mix my offers?

understanding your offers

Written by Morgane Drai
Updated over a week ago

How to find your subscription information

Access all the data pertaining to the offer you subscribed to

Written by Morgane Drai
Updated over a week ago

What is included in the 14 day free trial?

Understanding your offers

Written by Morgane Drai
Updated over a week ago

Letsignit Platform Release Notes

Find all the improvements done and the fixed bugs of the Letsignit Platform here

Written by Capucine
Updated over a week ago

Letsignit App Release Notes

It's new, it's beautiful ... Find here what's new and fixed bugs of Letsignit App.

Written by Corredera Romain
Updated over a week ago

Editor: Lack of compatibility with the IMTranslator plugin

Find out the problems already experienced by other customers and the solutions

Written by Morgane Drai
Updated over a week ago

App : Error Message retrieving your signature

Find the solution to your problems

Written by Morgane Drai
Updated over a week ago

App : you cannot connect to the App because of your ADFS's environment

Discover how to solve your problem

Written by Morgane Drai
Updated over a week ago

App : Mojave version on Mac, your signature is no longer updating or displaying

Discover how to solve this behavioral issue

Written by Justine
Updated over a week ago

Signature: An error message is displayed instead of my pictures

Discover how to retrieve the pictures in your signature when they don't appear

Written by Justine
Updated over a week ago

Signature: Java error message or error message in my signature? Discover how to fix it!

Written by Morgane Drai
Updated over a week ago

App: My signature doesn’t display in Outlook

Discover here how to solve common issues

Written by Paige Jenkins
Updated over a week ago

GDPR: How Letsignit protects your data.

Did you say GDPR ? Discover Letsignit’s key elements.

Written by Emilie
Updated over a week ago