Skip to main content

Retrieve add-in logs from Outlook Web Access (OWA)

Find out how to retrieve your add-in logs from Outlook via a browser.

Kévin Joffray avatar
Written by Kévin Joffray
Updated yesterday

1. Logs recovery with "Dev Tools"

Launch Browser, open Dev Tools via “right-click -> Inspect” (Make sure Dev tools are opened before navigating to outlook url)

  1. Open URL https://outlook.office.com/mail/inbox?enableTracing&track=*

  2. Navigate to Network Tab

  3. Repro your scenario in Outlook Web

  4. Export har file from Devtools: 

  5. Navigate to console tab. Copy all the details into console log, and save to a text file :

  6. Send the har file, along with the console log (.logs file).

2.Recovery from Outlook < Diagnostics :

  • Go to "Help" -> "Get Diagnostics", and run "Send Diagnostics". Share the six digit alphanumeric code generated with us (this can be shared publicly).

#logs #har #OWA #console #network #addin

Related Articles
How can I retrieve Add in logs from the Outlook Desktop?
How do I retrieve the Add-in logs from the New Outlook?
Did this answer your question?