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App: How clear the cache?
App: How clear the cache?

Find out how to clear the cache of the Letsignit App

Kévin Joffray avatar
Written by Kévin Joffray
Updated over a week ago
  • First step : Closing the app and Outlook

1- Quit the Letsignit app by right clicking on the app icon

  • Close Outlook, too

2. Open the task manager (Ctrl+Alt+Del) and terminate current tasks

by right-clicking on the current task --> end task.

  • Second step : Empty the cache

Go to "Files Explorer" and type: %appdata% in the top search bar

Open the “Letsignit app” folder, then “Cache” and delete all files in the “Cache_Data” folder. This will force the application to perform a new synchronization and retrieve the signatures attached to the user.

NB : You can also go directly to the “Cache” folder via the “%appdata%\LetsignitApp\Cache” command, again from the File Explorer.

  • Third Step : Restart

To finish, relaunch the Letsignit application and choose "start Outlook" in the app.

If the issue persists, please see our article on updating signatures, and if necessary, contact our support team via online chat or by e-mail at

#update #cache #app #clear #application

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