Skip to main content
All CollectionsProcess
Process : my old signatures still appear in my app / JAVA error message
Process : my old signatures still appear in my app / JAVA error message

Find out how to delete your old signatures from your Letsignit app

Kévin Joffray avatar
Written by Kévin Joffray
Updated over a week ago

If your old signatures still display in your Letsignit application and in your Outlook library, you can delete them by following these steps :

Quit the Letsignit app by right clicking on the app icon.

Close Outlook, too.

Then go back to the Files Explorer and type: %appdata% in the top search bar.

Rename the LetsignitApp folder to LetsignitApp.old.

Return to %appdata%, Microsoft and rename the Signatures folder to Signatures.old.


​Relaunch the Letsignit application and choose "start Outlook" in the app.

If the problem persists, please consult our article on the app cache, and if necessary, contact our support team via online chat, or by e-mail at customercare@letsignit.com.

#signature #app #old #delete #disable #outook #update #Java

Did this answer your question?