You can create an alternative version of your main signature, which will only appear in replies or forwarded emails.
If no alternative is configured, the main signature will automatically be used in all cases: new messages, replies and forwards.
Only one reply/forward signature can be activated at a time.
It is not necessary to create a reply/forward signature for your reply and forward emails to be signed.
Creating a reply/forward signature is only useful if you want to have a different signature for this type of email.
Otherwise, the main signature will be added to all exchanges.
How do I create a reply/forward signature?
In the signature designer:
Below the main signature, click on ‘Create reply/forward signature’
By default, the signature suggested for the variant is the same as the main one.
You can then modify this variant to suit your needs (for example, you can suggest a lighter signature for these reply/forward contexts).
Please note: reply/forward signatures cannot be associated with campaigns.
Incompatibility with the Push API
If you have enabled the Push API connector (Google or Office), only the main signature will be inserted into emails, regardless of the context (new message, reply, or forward).
Even if you have defined a specific signature for replies or forwards, it will not be uploaded to the signature store due to incompatibility with the Push API connector.
#multi-signatures #transfert #reply #forward #selection