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How do you set your default signature in the Add-in?

Written by Gaël Fulconis
Updated yesterday

Feature available only with the add-in

This feature allows users to choose their own default signature (i.e., the signature that will be automatically inserted in every new email and/or reply/forward) from among the signatures provided by their administrator.

How do I enable this feature?

The administrator can enable or disable this feature from the “Default Signature” section on the Features page.

  • Once enabled, all users can take advantage of it immediately.

  • If it is disabled, the default signature set by the administrator will apply to everyone again.

How can a user set their default signature in the add-in?

  • For new emails :

    • Open the add-in's task pane

    • Click on the “New Emails” folder

    • Hover over a signature > click “Set as default signature”

  • For replies/forwards :

    • Open the Add-in task pane

    • Go to the “Replies/Forwards” folder

    • Hover over a signature > click “Set as default signature”

What You Need to Know

  • Only one default signature is allowed per context (new email / reply-forward)

  • The two contexts are independent: you can choose a different default signature for new emails and for replies/forwards.

  • Only public signatures can be set as default (not internal signatures)

  • The signature chosen by the user takes precedence over all others, regardless of their priority or creation date. If the admin assigns a new signature, it will not automatically replace your choice

  • The admin’s previous priority signature remains accessible in “Other signatures” with the note: “Previous default signature set by your administrator”

How are signatures organized in the add-in?

  • Signatures are divided into two separate folders to make it easier to see the different signature variations that the administrator has defined for each context

    • Signatures for new emails

    • Signatures for replies/forwards

What happens if no Reply/Forward signature is assigned to me?

  • If no Reply/Forward signature is assigned, the behavior remains the same as it is today: the “new email” signature is automatically inserted when replying to or forwarding an email.

I see the “Signatures/Replies/Forwards” folder, but the signatures appear to be empty?

  • Some Reply/Forward signatures may be intentionally left blank, depending on your administrator's settings (so that no signature is visible when you reply to or forward an email).

  • A message will notify you of this directly in the add-in.

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